--- title: "zendesk.com llms.txt, graded: Agent Ready HTML" description: "The zendesk.com llms.txt parsed and graded B against the llmstxt.org structure: 3,136 links in a 724 KB file, first 60 KB parsed." canonical: https://agentreadyhtml.com/llms-txt-index/zendesk-com/ site: "Agent Ready HTML" last_updated: 2026-11-05 section: "llms.txt Index" --- # zendesk.com llms.txt, graded: Agent Ready HTML > The zendesk.com llms.txt parsed and graded B against the llmstxt.org structure: 3,136 links in a 724 KB file, first 60 KB parsed. Source: https://agentreadyhtml.com/llms-txt-index/zendesk-com/ Site: Agent Ready HTML Last reviewed: 2026-11-05 # zendesk.com llms.txt In short zendesk.com serves a 724 KB llms.txt with 3,136 links. The crawl kept and parsed the first 60 KB of it, which holds 1 H2 section, graded B on the llmstxt.org structure (5 of 6 checks). It lacks a size under 100 KB. **llms.txt** parsed the first 60 KB of a 724 KB file ```markdown # Zendesk.com > Deliver beautifully simple service with Zendesk AI Agents. Powering over 20,000 AI customers and counting # Home - [Zendesk: Transform Customer & Employee Service with AI Agents](https://www.zendesk.com/): Transform customer and employee service with Zendesk AI Agents[…]trusted by 200,000+ companies. Deliver fast, personalized support across chat, email, voice, and more. ## Blog - [Customer experience, support and sales blog | Zendesk](https://www.zendesk.com/blog/): The Zendesk Library is the best source of information for customer service, experience, and sales tips, guides, industry best practices, and news. Read on. - [1-Stop Connections keeps ports functioning by embracing the customer experience](https://www.zendesk.com/blog/1-stop-connections-customer-support/): 1-Stop Connections, a SaaS provider that helps ports operate efficiently, turned to the Zendesk Support Suite to improve its customer experience - [18 call center tips for delivering exceptional customer service](https://www.zendesk.com/blog/10-best-call-center-etiquette-tips-support-agents/): Follow these call center tips to provide high-quality call center customer service and prioritize customer-centric etiquette. - [10 common CRM problems and how to fix them](https://www.zendesk.com/blog/10-common-crm-problems-fix/): If you take a deep look into your customer data, you can get better forecasting capabilities. In other words, you can more effectively serve your customers and understand your prospects - [Top 10 customer experience KPIs and metrics for 2026](https://www.zendesk.com/blog/10-customer-experience-kpis/): The sheer number of customer experience KPIs can be overwhelming. Learn how to identify the customer journey KPIs most important to your company. - [10 essential books and podcasts for CX leaders in 2026](https://www.zendesk.com/blog/10-essential-books-and-podcasts-for-cx-leaders-in-2025/) - [10 essential books and podcasts for IT leaders in 2026](https://www.zendesk.com/blog/10-essential-books-and-podcasts-for-it-leaders-in-2025/) - [10 essential books for HR leaders in 2026](https://www.zendesk.com/blog/10-essential-books-for-hr-leaders-in-2025/) - [10 new Zendesk integrations for a jumpstart on better customer service](https://www.zendesk.com/blog/10-new-zendesk-integrations/): Check out the 10 new Zendesk integrations we added to our apps marketplace this February. It's no coincidence that in a leap year we've got apps to help specifically with keeping calendaring and scheduling smooth for your support team. - [Riding the wave isn't easy […] 10 self-care tips from a pro surfer](https://www.zendesk.com/blog/10-self-care-tips/): For Layne Beachley, self-care is an overarching theme when it comes to how you live your life. Here are Beachley’s tips for prioritizing yourself. - [10 ways to be a great customer and get great customer service](https://www.zendesk.com/blog/10-ways-to-be-a-great-customer-great-customer-service/): Being a great customer has lots of benefits, including great customer service. Here are some lessons to use in your day-to-day. - [10,000 Customers And (Still) Counting](https://www.zendesk.com/blog/10000-customers-and-still-counting/) - [11 important sales pipeline metrics to track in 2026](https://www.zendesk.com/blog/11-important-sales-pipeline-metrics-to-track-in-2019/): Learn the most important sales pipeline metrics to understand and optimize if you want to gain more leads, keep prospects moving through the sales funnel. - [11 Steps to a Better Customer Support RFP Document](https://www.zendesk.com/blog/11-steps-better-rfp-document/): Planning ahead can extend the life of your new customer support solution. Need help getting started? Flip through our new guide. - [The final four? Take your pick from 13 new Zendesk apps and integrations](https://www.zendesk.com/blog/13-new-zendesk-apps/): March was a busy month in the apps marketplace. We added 12 new Zendesk apps and integrations + welcomed an addition to Zendesk Labs. - [13 SFW questions to build better relationships](https://www.zendesk.com/blog/13-sfw-questions-build-better-relationships-at-work/): At work, the amount of self-disclosure people are willing to offer has to do with the corporate culture. If you're looking to build better relationships at work, here are some great (and appropriate) questions to ask your colleagues. - [Sales presentations tips to seal the deal at your next meeting](https://www.zendesk.com/blog/13-tips-perfect-sales-presentation/): Solid sales presentations are essential for pitching products and services. Here are 13 tips to arrive prepared and deliver a perfect sales presentation - [13 ways to be a customer-driven company in 2026](https://www.zendesk.com/blog/13-ways-customer-driven-company/): Becoming a true customer-driven business means taking a unified approach that includes support, marketing, and product teams. - [Treat yo’ self to these 15 new apps and integrations](https://www.zendesk.com/blog/15-new-apps-and-integrations/): October brought a new look and feel to Zendesk, and to our entire family of products. What remains the same is our appetite for new additions to the Zendesk Apps Marketplace. This month we welcomed 14 new apps and integrations to the general marketplace, and one newbie to Zendesk Labs. ``` First 27 of 240 lines. 2 spans shown as \[…\] because the words or characters in them are rejected by this site's own style rules; the live file has them. **Parse** graded B, 5 of 6 file: https://zendesk.com/llms.txt Zendesk.com Deliver beautifully simple service with Zendesk AI Agents. Powering over 20,000 AI customers and counting 1 section, 3,136 links, no Optional section. Ora's cached score: 79, grade B, scanned 2 November 2026. ## The parse The crawl recorded 3,136 links in the whole 724 KB file but kept only its first 60 KB, which is what is parsed here. In that part, 233 links appear: 233 point at zendesk.com or a relative path, 0 point elsewhere. The hosts it links most: zendesk.com (233). | H2 section | Links | | --- | --- | | Blog | 232 | ## Grade against the llmstxt.org structure The file passes 5 of 6 checks and fails 1: under 100 kb. The grade is the count of passed checks: six is A, five is B, four is C, three is D, fewer is F. It measures structure only. Whether any agent reads the file is a separate question, covered on the [llms.txt reference](https://agentreadyhtml.com/llms-txt/). | Check | Result | Detail | | --- | --- | --- | | Starts with an H1 naming the site or project | Pass | H1: Zendesk.com | | Has a blockquote summary under the H1 | Pass | Blockquote summary found. | | Has at least one H2 section that lists links | Pass | 1 H2 section, 1 with links. | | At least 80 percent of links point at the same site | Pass | 233 of 233 links stay on zendesk.com (100 percent). | | Under 100 KB | Fail | 741350 bytes as served. | | Plain markdown, no HTML | Pass | No HTML document markers in the body. | ## Ora's cached score Ora's cached report for zendesk.com gives it **79 of 100, grade B**, scanned on 2 November 2026. Its Access layer, which holds the read-layer checks below, scored 50 of 61 check points. Read from GET ora.ai/api/score/zendesk.com on 5 November 2026. The score is Ora's, not this site's, and the structure grade above is a different measure: it grades the llms.txt file against the llmstxt.org proposal, while Ora's score covers the whole site. [Ora's report for zendesk.com](https://ora.ai/score/zendesk.com?utm_source=agentreadyhtml.com&utm_medium=referral&utm_campaign=index-entry) has every layer. | Ora check (Access layer) | Result | Points | | --- | --- | --- | | Sitemap exists | Pass | 2 of 2 | | Content without JavaScript | Partial | 2 of 3 | | Not blocked by bot detection | Pass | 2 of 2 | | Markdown URL fallback | Fail | 0 of 2 | | llms.txt exists | Pass | 1 of 1 | | llms.txt formatting | Partial | 1 of 2 | | JSON-LD structured data | Pass | 4 of 4 | | Metadata completeness | Pass | 2 of 2 | | llms.txt links resolve | Partial | 1 of 2 | | Markdown alternate link | Fail | 0 of 1 | | Redirect hygiene | Pass | 1 of 1 | | Page token budget | Pass | 1 of 1 | | Code fence validity | Pass | 1 of 1 | | Content behind auth | Pass | 2 of 2 | | OpenAPI spec published | Partial | 5 of 7 | | Markdown agent docs | Pass | 1 of 1 | | Markdown negotiation with Vary | Pass | 1 of 1 | | Markdown for agent user agents | Fail | 0 of 1 | | Agent crawler reachability | Pass | 2 of 2 | ## Linking and the companion file The home page of zendesk.com does not link the file in its HTML. Ora's lab found (2026-10-19) that 86 percent of llms.txt fetches by agents arrived through a link, so an unlinked file is mostly a file nobody opens. No llms-full.txt was found at the same root. ## How it compares At 724 KB the file is larger than 99 percent of the 2,529 plain-text llms.txt files in this edition, and its 3,136 links put it ahead of 99 percent of them on link count. The home page declares no generator. Size bucket: 100 KB and over. Tranco rank 340. Category: Communication & Support. Live file: [https://zendesk.com/llms.txt](https://zendesk.com/llms.txt). Read 4 November 2026. If the file has since changed or gone, the live URL is the authority; this page records what the crawl read on that date. - [All entries](https://agentreadyhtml.com/llms-txt-index/) - [Edition 2026-11-04](https://agentreadyhtml.com/llms-txt-index/2026-11-04/) - [See the home page as a plain fetch](https://agentreadyhtml.com/viewer/?url=https%3A%2F%2Fzendesk.com%2F) ## Sources 1. [zendesk.com llms.txt](https://zendesk.com/llms.txt) https://zendesk.com/llms.txt, read 4 November 2026 2. [llms.txt proposal (llmstxt.org)](https://llmstxt.org/) https://llmstxt.org/, read 4 November 2026 3. [Tranco list 746WX (crawl universe)](https://tranco-list.eu/list/746WX) https://tranco-list.eu/list/746WX, read 4 November 2026 4. [Ora: AgentReady launch post (the 86 percent finding)](https://ora.ai/blog/agentready-launch?utm_source=agentreadyhtml.com&utm_medium=referral&utm_campaign=entry) https://ora.ai/blog/agentready-launch, read 4 November 2026 5. [Ora llms.txt (GET /api/score/{domain} looks up a cached score)](https://ora.ai/llms.txt?utm_source=agentreadyhtml.com&utm_medium=referral&utm_campaign=entry) https://ora.ai/llms.txt, read 5 November 2026 Last reviewed 5 November 2026 Edition Crawl 2026-11-04 Ora reads 2026-11-05 Page updated 2026-11-05 Method How the viewer reads a page, how a file is graded and how a platform is scored: [the method page](https://agentreadyhtml.com/method/).