cm.com llms.txt
In short
cm.com serves a 4.7 KB llms.txt with 4 H2 sections and 33 links, graded A on the llmstxt.org structure (6 of 6 checks). It passes every check. The home page does not link it, so an agent that does not guess paths will not find it. An llms-full.txt is served too. Read 4 November 2026.
llms.txt 4.7 KB, 57 lines
# CM.com Documentation
Guides, API references, and tutorials for CM.com's products.
> Each product below links to its own llms.txt, which contains a full index of that product's documentation pages.
>
> For the complete documentation archive in a single file, use the [Full Documentation Archive](https://docs.cm.com/llms-full.txt).
## When to use this documentation
- Integrating or calling a CM.com API: messaging (SMS, WhatsApp, RCS, email), payments, voice, verification, electronic signing, ticketing.
- Finding an endpoint, request body, error code or webhook of a CM.com product, or generating a client from its OpenAPI specification.
- Not for account actions, billing or live status: this site is documentation only and cannot send a message or take a payment.
## Products
- [Conversational AI](https://docs.cm.com/conversational-ai/llms.txt): Build AI-powered chatbots, automate conversations, and add web chat to your website.
- [Conversational Router](https://docs.cm.com/conversational-router/llms.txt): Router brings your conversations to the right destination[…]intelligently connecting all your chat applications into one […], unified platform.
- [Customer Engagement](https://docs.cm.com/customer-engagement/llms.txt): Manage customer service inboxes, run marketing campaigns, track behavior, and automate outreach.
- [Email Gateway API](https://docs.cm.com/email-gateway-api/llms.txt): Send transactional and marketing emails with delivery tracking, scheduling, and webhook support.
- [Governance](https://docs.cm.com/governance/llms.txt): Centralized access management platform controlling who can access what resources under which conditions.
- [Halo](https://docs.cm.com/halo/llms.txt): Halo AI platform APIs for core operations and analytics.
- [Live Entertainment](https://docs.cm.com/live/llms.txt): Build ticket shops, manage events and venues, handle reservations, and scan barcodes.
- [Marketplace](https://docs.cm.com/marketplace/llms.txt): Integrate external platforms once, then automatically cascade data contracts, authentication, and authorization across CM products.
- [Messaging](https://docs.cm.com/messaging/llms.txt): Send and receive messages across SMS, WhatsApp, RCS, Apple Messages, Viber, and more from a single API.
- [Mobile Marketing Cloud](https://docs.cm.com/mobile-marketing-cloud/llms.txt): Reach customers with campaigns and email, validate addresses, and build on the Customer Data Platform, Webtracker and product feed.
- [Mobile Service Cloud](https://docs.cm.com/mobile-service-cloud/llms.txt): Customer service software […] Agent Inbox, Widget API, Scripted Chatbot and Conversational Router.
- [Payments](https://docs.cm.com/payments/llms.txt): Accept online payments via iDEAL, credit cards, Apple Pay, Google Pay, Bancontact, and more.
- [Sign](https://docs.cm.com/sign/llms.txt): Send PDF documents to one or more recipients for electronic signing. Signed documents are certified with a trusted digital certificate.
- [Verification](https://docs.cm.com/verification/llms.txt): Verify users with OTP, Number Verify, ID Scan, IBAN checks, and iDIN […] all from one platform.
- [Voice](https://docs.cm.com/voice/llms.txt): Request and port phone numbers, build call flows, send calls through the Voice API, and manage SIP accounts, audio, and call insights.
## For AI agents
- [API catalog](https://docs.cm.com/.well-known/api-catalog): every CM.com OpenAPI specification (RFC 9727 linkset)
- [MCP server](https://docs.cm.com/mcp): search and read this documentation and the OpenAPI specifications (Streamable HTTP)
## AI System Prompts
Use these prompt.txt files to give AI coding assistants specialized knowledge of each CM.com product:
- [Conversational AI prompt.txt](https://docs.cm.com/conversational-ai/prompt.txt)
- [Conversational Router prompt.txt](https://docs.cm.com/conversational-router/prompt.txt)
- [Customer Engagement prompt.txt](https://docs.cm.com/customer-engagement/prompt.txt)
- [Email Gateway API prompt.txt](https://docs.cm.com/email-gateway-api/prompt.txt)
- [Governance prompt.txt](https://docs.cm.com/governance/prompt.txt)
- [Halo prompt.txt](https://docs.cm.com/halo/prompt.txt)
- [Live Entertainment prompt.txt](https://docs.cm.com/live/prompt.txt)
- [Marketplace prompt.txt](https://docs.cm.com/marketplace/prompt.txt)
- [Messaging prompt.txt](https://docs.cm.com/messaging/prompt.txt)
- [Mobile Marketing Cloud prompt.txt](https://docs.cm.com/mobile-marketing-cloud/prompt.txt)
- [Mobile Service Cloud prompt.txt](https://docs.cm.com/mobile-service-cloud/prompt.txt)
- [Payments prompt.txt](https://docs.cm.com/payments/prompt.txt)
- [Sign prompt.txt](https://docs.cm.com/sign/prompt.txt)
- [Verification prompt.txt](https://docs.cm.com/verification/prompt.txt)
- [Voice prompt.txt](https://docs.cm.com/voice/prompt.txt)
First 56 of 57 lines. 4 spans shown as […] because the words or characters in them are rejected by this site's own style rules; the live file has them.
Parse graded A, 6 of 6
file: https://cm.com/llms.txt
CM.com Documentation
Each product below links to its own llms.txt, which contains a full index of that product's documentation pages. For the complete documentation archive in a single file, use the [Full Documentation Archive](https://docs.cm.com/llms-full.txt).
4 sections, 33 links, no Optional section.
Ora's cached score: 78, grade B, scanned 27 October 2026.
The parse
cm.com lists 33 links: 32 point at cm.com or a relative path, 0 point elsewhere. The hosts it links most: docs.cm.com (32).
| H2 section | Links |
|---|---|
| When to use this documentation | 0 |
| Products | 15 |
| For AI agents | 2 |
| AI System Prompts | 15 |
Grade against the llmstxt.org structure
The file passes all six checks. The grade is the count of passed checks: six is A, five is B, four is C, three is D, fewer is F. It measures structure only. Whether any agent reads the file is a separate question, covered on the llms.txt reference.
| Check | Result | Detail |
|---|---|---|
| Starts with an H1 naming the site or project | Pass | H1: CM.com Documentation |
| Has a blockquote summary under the H1 | Pass | Blockquote summary found. |
| Has at least one H2 section that lists links | Pass | 4 H2 sections, 3 with links. |
| At least 80 percent of links point at the same site | Pass | 32 of 32 links stay on cm.com (100 percent). |
| Under 100 KB | Pass | 4827 bytes as served. |
| Plain markdown, no HTML | Pass | No HTML document markers in the body. |
Ora's cached score
Ora's cached report for cm.com gives it 78 of 100, grade B, scanned on 27 October 2026. Its Access layer, which holds the read-layer checks below, scored 55 of 65 check points. Read from GET ora.ai/api/score/cm.com on 5 November 2026. The score is Ora's, not this site's, and the structure grade above is a different measure: it grades the llms.txt file against the llmstxt.org proposal, while Ora's score covers the whole site. Ora's report for cm.com has every layer.
| Ora check (Access layer) | Result | Points |
|---|---|---|
| Sitemap exists | Pass | 2 of 2 |
| Content without JavaScript | Partial | 2 of 3 |
| Not blocked by bot detection | Pass | 2 of 2 |
| Markdown URL fallback | Fail | 0 of 2 |
| llms.txt exists | Pass | 1 of 1 |
| llms.txt formatting | Pass | 2 of 2 |
| JSON-LD structured data | Partial | 2 of 4 |
| Metadata completeness | Partial | 1 of 2 |
| llms.txt links resolve | Pass | 2 of 2 |
| Markdown alternate link | Fail | 0 of 1 |
| Redirect hygiene | Pass | 1 of 1 |
| Page token budget | Pass | 1 of 1 |
| Code fence validity | Pass | 1 of 1 |
| Content behind auth | Pass | 2 of 2 |
| OpenAPI spec published | Partial | 5 of 7 |
| Markdown agent docs | Pass | 1 of 1 |
| Markdown negotiation with Vary | Pass | 1 of 1 |
| Markdown for agent user agents | Fail | 0 of 1 |
| Agent crawler reachability | Pass | 2 of 2 |
Linking and the companion file
The home page of cm.com does not link the file in its HTML. Ora's lab found (2026-10-19) that 86 percent of llms.txt fetches by agents arrived through a link, so an unlinked file is mostly a file nobody opens. An llms-full.txt is served at the same root.
How it compares
At 4.7 KB the file is larger than 31 percent of the 2,529 plain-text llms.txt files in this edition, and its 33 links put it ahead of 48 percent of them on link count. The home page declares no generator. Size bucket: 2 to 10 KB. Tranco rank 369. Category: Top 10,000, no category.
Live file: https://cm.com/llms.txt. Read 4 November 2026. If the file has since changed or gone, the live URL is the authority; this page records what the crawl read on that date.
Sources
- cm.com llms.txt https://cm.com/llms.txt, read 4 November 2026
- llms.txt proposal (llmstxt.org) https://llmstxt.org/, read 4 November 2026
- Tranco list 746WX (crawl universe) https://tranco-list.eu/list/746WX, read 4 November 2026
- Ora: AgentReady launch post (the 86 percent finding) https://ora.ai/blog/agentready-launch, read 4 November 2026
- Ora llms.txt (GET /api/score/{domain} looks up a cached score) https://ora.ai/llms.txt, read 5 November 2026
Last reviewed 5 November 2026