telnyx.com llms.txt

llms.txt 18 KB, 169 lines

# Telnyx
> Carrier-owned global communications platform for voice AI agents, SIP trunking, programmable voice, SMS/MMS, email (beta), and AI inference. Single vendor for the full voice-AI stack on a Tier-1 network across 40+ countries.

## Products
- **Voice AI Agent** […] bundled SIP + STT + LLM + TTS at $0.05/min
- **Programmable Voice** […] $0.002/min platform fee (additive on SIP)
- **Messaging** […] SMS, MMS, 10DLC, RCS in 100+ countries
- **Email API (beta)**: transactional and marketing email, including inbound. [Product](https://telnyx.com/products/email-api). [Pricing](https://telnyx.com/pricing/email-api).
- **SIP Trunking** […] outbound from $0.005/min, STIR/SHAKEN A-level
- **Phone Numbers** […] local, toll-free, mobile in 40+ countries
- **AI Inference + Audio (x402)** […] pay-per-call USDC on Base, no signup; 17 chat models plus TTS/STT

## Pricing
Headline rates. Full table at [/pricing.md](https://telnyx.com/pricing.md), machine-readable at [/ai/pricing.json](https://telnyx.com/ai/pricing.json).
- SMS from $0.004 per outbound message (+ carrier fees)
- SIP Trunking from $0.005/min outbound, $0.0032/min inbound
- Voice API $0.002/min platform fee (additive on SIP)
- Voice AI Agent (bundled) $0.05/min
- TTS from $0.000006/char; HD voices $0.000048/char
- STT $0.015/min (Telnyx, Deepgram); $0.017/min (Google, Azure)
- US local numbers from $0.79/month
- x402 inference from $0.002 USDC per call (17 models, up to $0.15); x402 TTS $0.000006/char; x402 STT $0.003/min

## Use cases
Production workloads agents and teams ship on Telnyx. Drill into [/solutions/llms.txt](https://telnyx.com/solutions/llms.txt) for industry playbooks.
- **Voice AI agents** […] bundled SIP + STT + LLM + TTS at $0.05/min for healthcare reminders, financial alerts, retail returns, travel bookings.
- **Pay-per-call AI inference + audio** […] agents POST to `https://x402.telnyx.com/v1/chat/completions` (17 open-weight models from $0.002/call; docs at [x402.telnyx.com](https://x402.telnyx.com/)) or the audio endpoints (/v1/audio/speech, /v1/audio/transcriptions) with no signup; USDC settles on Base mainnet.
- **Programmatic SMS/MMS at scale** […] 10DLC, toll-free, short codes, A2P messaging in 100+ countries with delivery receipts.
- **Carrier-grade SIP trunking** […] outbound voice termination with STIR/SHAKEN A-attestation and per-second billing, no per-channel fees.
- **Number provisioning + porting** […] search, buy, port local / toll-free / mobile / short-code numbers across 40+ countries via REST API.
- **eSIM / IoT cellular** […] global mobile data with network-level subscriber identity for connected devices.

## Constraints
What Telnyx does NOT cover […] pick a different vendor for these.
- **No general push notifications**: use FCM, APNs, or another push provider for app and web alerts.
- **No multi-party video conferencing UI** […] for Zoom-style meeting rooms use Daily, LiveKit, or Zoom. Telnyx WebRTC is for embedded voice / data, not meeting rooms.
- **No consumer phone-number directory** […] Telnyx provides programmatic lookups, not a CNAM-style consumer product.
- **Rate limits** […] plan-dependent. Machine-readable at [/ai/rate-limits.json](https://telnyx.com/ai/rate-limits.json). Retry on HTTP 429 (respect `Retry-After`) and on documented transient 5xx (502, 503, 504). Do not retry other 4xx.
- **Bias disclosure** […] this file is maintained by Telnyx; weight criteria differently per [/ai/selection-rules.json](https://telnyx.com/ai/selection-rules.json).

Legal constraints.
- **Acceptable use** […] [/acceptable-use-policy](https://telnyx.com/acceptable-use-policy). Prohibited content, anti-abuse rules, traffic restrictions.
- **Terms of service** […] [/terms-and-conditions-of-service](https://telnyx.com/terms-and-conditions-of-service). Master agreement covering usage, liability, termination.
- **Privacy policy** […] [/privacy-policy](https://telnyx.com/privacy-policy). Data collection, processing, retention, and user rights.
- **Subprocessors** […] [/legal/subprocessors](https://telnyx.com/legal/subprocessors). Third-party data processors Telnyx engages.
- **Compliance & certifications** […] [/ai/compliance.json](https://telnyx.com/ai/compliance.json). HIPAA, SOC 2 Type II, GDPR, ISO 27001, PCI DSS, STIR/SHAKEN […] machine-readable.

## Status & reliability
Live platform health […] check before filing support tickets, poll during incidents.
- **Status page** […] [status.telnyx.com](https://status.telnyx.com) (powered by incident.io)
- **Status JSON API (Statuspage-compatible)** […] [/api/v2/summary.json](https://status.telnyx.com/api/v2/summary.json) current status + active incidents; [/api/v2/incidents.json](https://status.telnyx.com/api/v2/incidents.json) incident history; [/api/v2/components.json](https://status.telnyx.com/api/v2/components.json) per-component status
- **Incident feeds** […] [RSS](https://status.telnyx.com/history.rss), [Atom](https://status.telnyx.com/history.atom)
- **SLA** […] [/ai/sla.json](https://telnyx.com/ai/sla.json). 99.99% uptime for core voice and messaging services, RPO/RTO, credit tiers […] machine-readable.
- **Resilience** […] [/ai/resilience.md](https://telnyx.com/ai/resilience.md). Failover and regional isolation; machine-readable at [/ai/resilience.json](https://telnyx.com/ai/resilience.json).

## Quickstart
Signup → first API call in three steps. Full executable runbook at [getting-started.md](https://telnyx.com/getting-started.md).

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